I gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
I also collect information to better understand how visitors use this website and to present timely, relevant information to them. Details of the data collected is provided throughout this policy.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Below is the personal data I collect via the Site.
Identity Data - This includes first name, last name and company name. This data is collected when you complete a contact form on the site.
Contact Data - This includes email address, telephone number and website address. This data is collected when you complete a contact form on the site.
Marketing and Communication Data - This includes your first name and your email address. This data is collected when you opt-in to receive my email newsletter or when you opt-in to receive marketing and communications emails via my contact form. Marketing and communications emails are sent via Active Campaign.
Technical Data - This includes your IP (Internet Protocol) Address, browser type, time zones, locations, operating systems and platforms and other devices you use to access this website. This data is collected via a third party, Google Analytics.
Usage Data - This includes information about how you use my website. This data is collected via a third party, Google Analytics.
Tracking Data - This includes information that is collected from you via cookies and other tracking technologies such as Facebook Pixels.
Your personal data is collected via a variety of methods to include direct interaction via email, phone, post or social media. This includes personal data you provide when you:
- Sign up to receive the Fleurir Online newsletter
- Make an enquiry either directly via email or via the contact form on this Site
- Engage with me on social media
- Hire me to provide services
- Enter a competition, promotion or survey
As you interact with me on this Site, Technical Data to include IP (Internet Protocol) Address, browser type, time zones, locations, operating systems and platforms and other devices you use to access this website will be provided. This data is collected via a third party, Google Analytics.
I do not share the personal data that I receive without your permission.
Your personal data will be used:
- When I need to create a contract for you for use of my services.
- When you have consented to receive marketing and communication emails from me via my email marketing provider, Active Campaign.
- To improve my services to you via information collected via Google Analytics. The information collected will help me measure traffic and usage including the pages that you visit on my Site, the browser that you use and the location from which you access my Site.
I am required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
I do not provide services for purchase by children, nor do I market to children. If you are under 18, you may use my website only with consent from a parent or guardian.
If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data.
If at any point you believe the information I process on you is incorrect you can request to see this information and even have it corrected or deleted. You can contact me directly at firstname.lastname@example.org to handle this request. Alternatively, if it is in reference to any email marketing communications there is an Unsubscribe link at the bottom of every email that is sent.
If you wish to raise a complaint on how I have handled your personal data please do contact me directly first at email@example.com so that I can look into the matter and rectify the situation as efficiently and securely as possible.
If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) (https://ico.org.uk)
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. It isn’t a virus or spyware.
Cookies help make website surfing easier for you. When you visit a website, like mine for example, for the first time, the server for my website will send a file to your computer, this installs itself automatically on the disk, your computer. It’s because of this cookie that you will recognised next time you visit my website which not helps me understand your visit to ensure I deliver the best website for you. Cookies help customise your website experience.
- The pages you visit on the Site.
- The length of time you spend on the Site and each page within the Site.
- How you found the Site
- What you click on while visiting the Site.
Fleurir Online does not collect or store any personal information using cookies. The information is not used to identify any individual.