If you have any questions about these Terms, please get in touch:
Louise Rowland
Fleurir Online
louise@fleurironline.com
13. contact
Fleurir Online reserves the right to update these Terms from time to time. Any changes will be published on this page with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.
12. Changes to these Terms
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Governing Law
All content, resources, templates, and materials provided as part of your programme or intensive remain the intellectual property of Fleurir Online. You are granted a personal, non-transferable licence to use these materials for your own business purposes. You may not resell, share, or replicate them in any form.
10. Intellectual property
Any information you share about your business, goals, or personal circumstances during our work together will be treated with the utmost discretion. Fleurir Online will not share your information with any third party without your explicit permission, except where required by law.
Equally, any materials, resources, or content shared by Fleurir Online are for your personal use only and must not be shared, reproduced, or distributed without written permission.
9. confidentiality
The services provided by Fleurir Online are mentoring and business support in nature. They do not constitute, and should not be treated as, a substitute for professional legal, financial, therapeutic, psychological, or medical advice.
If you are experiencing personal difficulties, mental health concerns, or require specialist professional guidance, you are encouraged to seek appropriate professional support. Fleurir Online accepts no liability for decisions made as a result of the mentoring provided.
8. Disclaimer
Fleurir Online will always act in your best interests and deliver services to the best of its ability. However, no guarantees are made in relation to specific outcomes, results, revenue, or business growth. Your results are dependent on many factors, including the effort and action you take outside of our work together.
Testimonials and examples shared on fleurironline.com are illustrative of what is possible and are not a guarantee that you will achieve the same results.
7. Results and Guarantees
To make the most of your investment with Fleurir Online, you agree to:
- Show up to scheduled sessions prepared and free from distractions where possible.
- Engage with the material and take responsibility for implementing what is covered.
- Communicate openly if you are experiencing any issues or need additional support.
6. Your Responsibilities
Where your programme or intensive includes scheduled calls, a minimum of 24 hours’ notice is required to reschedule. If this notice is not provided, the session will be deemed to have taken place and will not be replaced or refunded.
Fleurir Online reserves the right to reschedule any call where necessary. In this event, you will be given as much notice as possible and an alternative time will be offered.
Fleurir Online reserves the right to cancel or withdraw a programme in exceptional circumstances. In the unlikely event of this, a pro-rata refund for any unused portion will be provided.
5. Rescheduling & Cancellation
All sales are final. Due to the nature of the services offered, which involve the immediate provision of time, expertise, and digital resources, no refunds are offered once a purchase has been made.
By completing your purchase, you acknowledge and agree to this no-refund policy. If you have any concerns prior to purchase, please reach out to louise@fleurironline.com before booking.
4. Refund policy
Full Payment
Where a full pay option is selected, payment is taken in full via Stripe at the time of booking. Your place is confirmed once payment has been successfully processed.
Payment Plans
Where a payment plan option is available, your first instalment is taken at the time of booking to secure your place. Subsequent instalments are taken automatically via Stripe on the same date each month until the balance is paid in full.
By selecting a payment plan, you are committing to the full investment and authorising Stripe to collect all instalments as scheduled. Opting into a payment plan does not reduce your total financial commitment.
Failed Payments
If a scheduled payment fails, you will be notified promptly. It is your responsibility to ensure that your payment details are kept up to date. If a payment cannot be collected:
- Your access to the programme or group may be suspended until payment is received.
- Fleurir Online reserves the right to remove your access permanently if payment is not resolved within a reasonable timeframe.
- Outstanding balances will be pursued, and the Company reserves the right to take steps to recover monies owed.
3. Payment
Fleurir Online offers online mentoring and business support services, including but not limited to intensives and group programmes. All services are delivered entirely online via video call and/or messaging platforms.
Full details of what is included in each offer are outlined on the relevant sales page at the time of purchase. By purchasing, you confirm that you have reviewed this information and understand what is included.
2. Services
These Terms & Conditions (“Terms”) apply to all programmes, intensives, and group offers purchased directly through fleurironline.com. By completing a purchase, you confirm that you have read, understood, and agree to these Terms.
These Terms form a binding agreement between you (“the Client”) and Louise Rowland, trading as Fleurir Online (“the Company”). If you have any questions before purchasing, please contact louise@fleurironline.com.
1. Introduction
These Terms & Conditions (“Terms”) were last updated on 25 March 2026. These Terms will be updated from time to time, so please do ensure you review them regularly.
